Shipping Policy
At Farm Fresh Chicken, we are committed to ensuring that your orders are delivered to you in the freshest condition possible, while also providing convenience and reliability in our shipping process. Please take a moment to familiarize yourself with our shipping policy outlined below:
1. Delivery Zones
- We currently offer delivery services within Jubilee Hills, Hyderabad.
- For areas outside our delivery zones, please contact our customer service team for assistance.
2. Shipping Charges
- We offer free shipping on all orders above a certain order value.
- Orders below the specified order value are subject to a nominal shipping fee, which will be calculated and displayed during the checkout process.
3. Packaging
- To maintain the freshness and quality of our products, all orders will be carefully packaged in insulated boxes or containers.
- We utilize ice packs or other cooling methods to preserve the temperature during transit.
4. Delivery Process
- Our delivery team follows strict hygiene protocols to ensure the safety and quality of your products.
- You will receive a notification once your order is out for delivery, along with tracking information to monitor the status of your shipment.
- Please ensure someone is available at the delivery address to receive the order. If you anticipate being unavailable, kindly provide specific delivery instructions during checkout.
5. Returns and Exchanges
- In the unlikely event that you receive damaged or incorrect products, please contact our customer service team within +91 90002 83083 hours of delivery.
- We will promptly arrange for a replacement or issue a refund as per our return policy.
6. Contact Information
- For any inquiries or assistance regarding your order or shipment, please reach out to our customer service team via +91 90002 83083 during our operating hours.
7. Disclaimer
- While we strive to meet the indicated delivery timeframes, unforeseen circumstances such as traffic conditions or inclement weather may affect delivery schedules. We appreciate your understanding and patience in such situations.
